Terms & Conditions

BOOKING POLICY

All appointments are confirmed 48 hours prior to ensure we can provide you with the right amount of time and quality of service you deserve. Please reply to our confirmation message. If you cannot attend an appointment please give us as much notice as possible and ensure that your new appointment is re scheduled according to your treatment plan. Please be aware that we have a late cancellation and missed appointment fee of $25 per half hour of your booking.

IMPORTANT INFORMATION: POSSIBLE ADVERSE REACTIONS

You may experience all or none of the following post treatment:

LASER HAIR REMOVAL

Slight reddening or local swelling on the area treated that typically disappears in a few hours. On rare occasions you may experience itching, some blistering or bruising may occur. The skin may become lighter or darker, scabs may appear but the skin will generally return to normal in
a few weeks. Do not pick at scabs, this may lead to scarring.

COSMETIC INJECTABLES

Headache post treatment for up to 1 week. Nausea or vomiting, flu like symptoms that will clear up by themselves Severe swelling in the area leading to discomfort, which will alleviate as swelling reduces. Bruising is most common, icing the area is recommended 24 hours post treatment

CHEMICAL PEELS

Redness, itching, tightness in the skin Flaking and peeling skin is NORMAL, do not pick at flaking skin or scabs as this can cause hyperpigmentation.

PAYMENT TERMS AND CONDITIONS

Payment is required after each treatment unless you are on an Interest Free Ezypay plan or prepaid. The Client will be responsible for any additional fees including but not limited to legal fees incurred in collecting unpaid accounts. Overdue accounts may be referred to relevant credit agencies. Refunds and credits are not available as your payments are for the services being provided and results will vary due to factors out of our control.
All appointments are confirmed 48 hours prior to ensure we can provide you with the right amount of time and quality of service you deserve. Please reply to our confirmation message. Please be aware that we have a late cancellation and missed appointment fee of $25 per half hour of your booking.
Ezypay interest free payment plans incur a set-up fee of approximately $10.00. We require your first treatment to be paid in full, subsequent treatments will be paid monthly. Date of billing is 15th of every month. A failed payment fee of $23.00 applies. Your licence is required when applying for ezypay.

CONSENT

I certify that the above statements are true and correct, and that I have been advised and fully informed by the Medical Aesthetic & Laser Clinic (“MA & LC”) concerning the nature of the treatment process proposed, hereby authorize and direct them to administer such process and perform such procedures as may be deemed necessary or advisable. My signature below constitutes that: (1) I have read, understand and fully agree to the foregoing consent. (2) The proposed treatment process explanation has been satisfactory and I have all the information that I desire. (3) I have disclosed all pre-existing medical conditions and medications that I am currently taking or have taken in the past three (3) months, whether prescribed or not. (4) Understand the payment terms and conditions (5) I hereby give my consent and have given authorization voluntarily and release the MA & LC, its related companies and the current and past office holders, agents, employees, former employees and assigns of the MA & LC and/or its related companies from and against any and all claims, actions, suits and/or demands that I have or may have in the future in connection with or arising out of the described treatment. I have read through the pre and post treatment instructions for laser hair removal. I understand these instructions, and agree to follow all safety precautions before, during and after each treatment, which have been explained to me and shall advise the MA & LC of any changes to my medical history and/or medications taken by me subsequent to the execution of this agreement. I understand that not following the instructions I have been given will reduce the effectiveness of the treatment and may increase the likelihood of burning and other side effects. Specifically I understand that shaving, waxing or epilating between treatments may reduce the effectiveness of my treatments and that payments for services are not refundable.

SPECIALS AND OFFERS

Special offer may apply to first treatment only. Cannot be returned or refunded. Cannot be exchanged for other services or products. Cannot be transferred to a third party. Must be purchased and used by expiration date. Maximum of 1 per person per transaction. Please see in store for further details.

PRIVACY POLICY

This is the privacy notice of The Medical Aesthetic & Laser Clinic Australia Pty Ltd. In this document, “we” or “us” refers to The Medical Aesthetic & Laser Clinic Australia Pty Ltd registered in Australia.
Our registered office is at 294a Kings Way, South Melbourne. This is a notice to tell you our policy about all information that we record about you.

It covers all personal information. We are extremely committed to protecting your privacy and confidentiality. We understand that all users of our web site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.

Our policy is both specific and strict. It complies with Australian law [and with the laws of all jurisdictions of which we are aware]. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.

However, in accessing our site, you agree that we may collect personal information about you for the purposes of marketing our services on other websites across the Internet and to promote our services through other mediums such as email. This information we collect may be harvested by third parties so we can practice marketing of this nature however we will never sell or disclose your information to any unauthorised third party.

 

Change in Privacy Policy: As we plan to ensure our privacy policy remains current, this policy is subject to change. Please return periodically to review our privacy policy.

BOOK YOUR FREE CONSULTATION NOW

enquire online

Call us

Your free consultation is always at no obligation to you. Contact us today by phone or email and ask about our services.

Call us and speak with one of our clinicians to find out our flexible Laser & Skin treatment options. You can change your body; take the first step today!

 

1800 052 737

WHAT PEOPLE ARE SAYING

The new South Melbourne clinic was beautiful. All the staff were lovely and professional. As a former Bentleigh customer I particularly like the fact that there is a manned reception, which made it a lot easier to book my appointment. I look forward to visiting this location again.

First time to the new clinic and I loved it. Very clean and fresh looking. I have been a client for many years and I’m always really happy with the service. Staff are always professional. Thank you.

My appointments are always on time, quick and easy. Too simple. Getting great results too.

The new South Melbourne facilities are fresh and more welcoming than previous location on Kings Way. The laser technician (I forget her name) is lovely and talks me through each treatment! Really happy with the treatment thus far.

Great service and very satisfied. Another great treatment, I’m loving the results.

I had a great experience at Medical Aesthetic Laser Clinic in South Melbourne. My consultant was highly professional, well trained with a lovely nature. I definitely felt like I was in good hands and will definitely be making another appointment. No improvements needed! Happy customer 🙂

very good service nil need for improvement

I have been amazed with the outcomes from laser treatment as my hair has reduced a lot. The staff are always really friendly and offer you advice on how to get the most out of this treatment. I often recommend Medical Aesthetic Laser Clinic to me friends as I have been very happy here.

I found Stephanie to be excellent in her application of the laser treatment I had. She was professional and polite. She explained the process and answered my questions thoroughly. I can’t think of anything to improve my experience. I was very satisfied.

Thought it was great. Quick, easy and no fuss. 🙂

As usual my therapist Steph and Tash were great really make me feel comfortable and talk me through everything.

Hi there,
Yesterday i attended my first laser session with Tash. She was professional, friendly, thorough and attentive. I have recommended Medical Aesthetic Laser Clinic to a few of my friends and family who have been interested in receiving laser. Along with the friendly and knowledgeable staff, the prices are fantastic and very reasonable considering the amazing results! I look forward to soft, smooth and in-grown hair free skin soon!

My facial hair was getting out of hand and affecting my confidence and self esteem. Plucking every day was driving me crazy. Can’t believe the change only after the second appointment! It’s changed my life. Thank you so much xx

Totally satisfied with the service I have received on all visits. The only way to improve it would be to accompany it with a good shot of espresso. Keep your technicians happy because they are doing a fantastic job.

Janelle is absolutely wonderful. Makes me feel very comfortable, she is incredibly knowledgable and just a pleasure to be around!

I like the place I like my therapist only to do my treatment she is very professional and good communicated person, very gentle kind and someone I can trust my body with.
So far I didnt have any issues , I will be happy if you were doing a promotion treatments on daily basis so your regular clients like me would benefit from.

I love this place!
Good prices 🙂 All the girls are really friendly though so that’s good. And I like how you offer free touch ups if areas are missed.
Thanks! 🙂

I have had 3 sessions so far (laser hair reduction) and the staff could not be lovelier! Obviously it is not the most carefree thing to encounter but they are extremely professional and always make me feel comfortable and provide advice on after care. I have been to both the East Bentleigh and South Melbourne clinics and can attest the same for each. Well done!

The service has been wonderful, I’m super pleased to have met Amy who looks after my laser treatments.

All Staff at the South Melbourne clinic make you feel comfortable and so friendly. I would have no problems sending recommendations.

I was very happy with my service from Steph. She is very friendly and made me feel very comfortable seeing as I was doing two new areas that I hadn’t done before. I had many questions and she answered them very clearly.

From Day 1, I was treated like a valued customer with utmost respect. Every interaction has been handled professionally and with care, I felt safe and comfortable with the advice I was given at every stage. The bedside manner of the therapists is evidence of great training. So I hope my services continue as planned and look forward to more great results!

Also check our Skin Bundles treatment

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enquire online

Call us

Your free consultation is always at no obligation to you. Contact us today by phone or email and ask about our services.

Call us and speak with one of our clinicians to find out our flexible Laser & Skin treatment options. You can change your body; take the first step today!

 

1800 052 737